Policies


Legal Requirements

You must be at least 21 years of age to order and receive wine from Seaver Vineyards. Receipt of shipments containing wine requires the signature of an adult; someone over the age of 21 years or older. Wines purchased from Seaver Vineyards are for personal consumption only and are not for resale.

Payment

We accept Visa, Mastercard, American Express, and checks. All payments are processed at the time of purchase. Our wines are sold as “futures”. This means that payment is received at the time the order is placed and the wine is shipped at a later date when weather conditions are optimal for safely shipping wine.

Allocations

We encourage you to order your full allocation immediately as allocations are filled on a first come, first served basis only.

Members of our active list are not obligated to purchase wine during our releases however, should you purchase your full allocation and wish for additional bottles, we will most likely increase a future allocation when inventory allows.  Should you chose to purchase less than your offered allocation we may decrease your allocation in the future.  We do this so we can estimate future allocations more accurately.

Because we make such a small amount of wine each year, we only have room on our mailing list for active buyers.  Should you receive an offering during our release but chose not to purchase, your spot on our list may be given to a member of our waiting list.

Shipping

We currently have licenses to ship directly to the following states: AZ, CA, CO, CT, DC, FL, GA, IL, MA, MI, MN, NC, NH, NJ, NM, NY, NV, OH, OR, PA, TX, VA, WA, WI.  If you live in a state other than what’s listed here, please find a relative, friend, or wine storage facility within a state we are allowed to ship to and use their address as your shipping address.

UPS is Seaver Vineyards’ carrier of choice, although we also have the ability to ship your wine via FedEx if you prefer.  We offer Ground, 2-Day Air, and Overnight shipping options. Please note that because of insurance restrictions, we are not able to ship using your personal or business UPS account.

We offer free delivery to those customers who utilize 55 Degrees or All Ways Cool.  Please note that you must have an account with 55 Degrees or All Ways Cool before we can deliver your wine order to them.

It is your responsibility to be present in order to accept and sign for the delivery of your wine.  If we need to re-ship an order due to failed delivery attempts, we will charge you $30 for the return fee in addition to the cost to re-ship your order.

It is your responsibility to verify the shipping address before submitting an order.  We will send out a shipping notice two weeks before we begin shipping.  If you submit a shipping address change or a shipping date change after your wine has been shipped, you will be charged a $19.75 re-routing fee.

Returns and Cancellations

We will replace any bottle of wine that is damaged or flawed, only up to 90 days after the shipping or pickup date on your order.  You may request a cancellation or full refund of your order only before your wine is shipped.

Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use, and safeguard the personal information you provide to us on our site.

We collect information from you when you fill out a form on our site.  Any of the information we collect from you may be used to improve our website, to improve our customer service, or to save your preferences.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.